Duplicated payments

Our customer service asked me to pass the following info: During Volusion malfunctions, which our store experienced on November 14th, some of the customers sent duplicated payments for their Dropcloths orders. Currently ThreeA customer service professionals are going through all the payments and making sure that nobody will be overcharged. It might take some time though, as it's a lot of manual operations.

As always, if you have any problems, questions or concerns about your order, please contact our customer service professionals at cs@threeaonline.com